FM Reporting Tools & Service Request Management

Regular, plain-English reports on every aspect of your building's maintenance performance. Jobs raised, completed, open work orders, SLA compliance, contractor activity, and upcoming statutory compliance dates — all in one place.

Example Report

What Your Monthly Report Includes

A typical UKBPM monthly report summary. Real numbers from real jobs — no dashboard jargon.

47
Jobs Raised
↑ vs last month
45
Jobs Completed
96% completion rate
2
Open Work Orders
Parts on order
98%
SLA Compliance
↑ vs target 95%
1.8h
Avg Response Time
Within 2hr SLA
6
PPM Visits
All completed on schedule
3
Statutory Checks Due
Next 30 days — scheduled
100%
Compliance Rate
Zero missed deadlines

Illustrative example. Your actual report reflects your building's specific maintenance activity.

Report Types

Reporting Tailored to Your Needs

Weekly, monthly, quarterly — or ad-hoc on request. We report at the frequency and level of detail that works for your organisation.

Job Activity Report

All jobs raised, attended, and completed in the period. Reference number, trade, location, SLA performance, and sign-off status for every job.

SLA Performance Report

Response time performance against contractual SLAs by category. Emergency, Urgent, Planned, and Statutory — separate tracking for each.

Compliance Calendar

Upcoming statutory inspections and certificate renewal dates for the next 3, 6, and 12 months. Never miss a compliance deadline.

Contractor Performance

Performance summary for each sub-contractor: jobs attended, quality rating, SLA compliance, and any issues raised during the period.

Cost Summary

Maintenance spend by category (reactive vs planned vs statutory), by trade, and by location — enabling budget planning and cost control.

Ad-hoc Requests

Need a specific report or data extract? Request it at any time. We provide the information you need to manage your building confidently.

Full Visibility. Plain English. Every Month.

Stop guessing what is happening in your building. UKBPM reports give you everything you need to make informed decisions, control costs, and demonstrate compliance.

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